Responsible Gaming
Gambling Should Be Entertainment
Live casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While casino games can be fun and exciting, they are games of chance with a built-in house edge. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification
You must be 18 years of age or older to participate in gambling activities in the UK. If you are under 18, please do not attempt to access live casino services. Gambling operators have a legal responsibility to verify player age and prevent underage gambling.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when trying to cut down or stop gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties as a result of gambling
- Failed attempts to control, reduce, or stop gambling
Self-Help Tools & Safeguards
Most reputable live casino operators offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic logout times to prevent extended gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is out of control
Take advantage of these tools proactively—they're designed to help you enjoy gaming safely.
Support & Help Organizations
United Kingdom
- GamCare – Free, confidential support and counselling for problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme allowing you to self-exclude from all UK-licensed online gambling operators
www.gamstop.co.uk - Gamblers Anonymous – Peer support meetings and fellowship for people with gambling problems
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment service
Referral via your GP or self-referral available
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
If You Need Help
Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling, please reach out to one of the support organisations listed above. Help is available 24/7, and all services are confidential.
Remember: You are not alone, and recovery is possible with the right support.